Student Support Services

At City Metropolitan College, every student is equally significant to us. While providing education is our main responsibilities, we treat the welfare of the student as equally important. This involves providing the right student support services to aid our students on pursuant of the educational goals and at the same time, integrate their studies with the other aspect of life.

Our Student Support Services

Focus Areas Types of Student Support Services
Facilities & Infrastructure Well equipped air-conditioned Classrooms

Library with reference books

Computer room (computers with internet access)

Wireless internet access

Study Area
Conducive Learning Environment Periodic maintenance of air-condition system

Regular cleaning of classrooms, library, study areas and others

Well equipped classrooms (computer, slide projector, overhead projector and etc)
Enrolment & Admission Course application processing

Student’s Pass application & collection assistance

Airport reception

Accommodation assistance

Medical check-up assistance

Orientation program for newly enrolled students
Student Protection & Services Medical Insurance Scheme

Fee Protection Scheme

Transfer / Withdrawal of course

Course Deferment

Refund of course fee

Dispute Resolution

Feedback Management

Attendance Monitoring & Counseling

Advice on medical and dental needs
Academic Support & Holistic Development Course induction

Academic performance monitoring

Academic counseling

Industry Attachment

Additional tuition classes

Enrichment Programs

Student Activities
Guardianship & Counseling Pre-course Counseling (for new course)

Attendance monitoring and counseling

Pastoral Counseling

Academic Counseling
Feedback & Suggestion General enquiries services

Feedback & Suggestion Scheme