Student Support Services
At City Metropolitan College, every student is equally significant to us. While providing education is our main responsibilities, we treat the welfare of the student as equally important. This involves providing the right student support services to aid our students on pursuant of the educational goals and at the same time, integrate their studies with the other aspect of life.
Our Student Support Services
| Focus Areas | Types of Student Support Services |
| Facilities & Infrastructure |
Well equipped air-conditioned Classrooms
Library with reference books Computer room (computers with internet access) Wireless internet access Study Area |
| Conducive Learning Environment |
Periodic maintenance of air-condition system
Regular cleaning of classrooms, library, study areas and others Well equipped classrooms (computer, slide projector, overhead projector and etc) |
| Enrolment & Admission |
Course application processing
Student’s Pass application & collection assistance Airport reception Accommodation assistance Medical check-up assistance Orientation program for newly enrolled students |
| Student Protection & Services |
Medical Insurance Scheme
Fee Protection Scheme Transfer / Withdrawal of course Course Deferment Refund of course fee Dispute Resolution Feedback Management Attendance Monitoring & Counseling Advice on medical and dental needs |
| Academic Support & Holistic Development |
Course induction
Academic performance monitoring Academic counseling Industry Attachment Additional tuition classes Enrichment Programs Student Activities |
| Guardianship & Counseling |
Pre-course Counseling (for new course)
Attendance monitoring and counseling Pastoral Counseling Academic Counseling |
| Feedback & Suggestion |
General enquiries services
Feedback & Suggestion Scheme |
